Updated: 30/Jan/2026 by SUGRUHA Convenor, GAIL Working Group (skip to updates and click here for Procedure to Subscribe to GAIL Gas)
- Shri Tejasvi Surya (Member of Parliament)
- Dr C. N. Manjunath, (Member of Parliament)
- Shri M. Krishnappa (MLA)
- Shri M. Satish Reddy (MLA) and
- Shri M Jayaram (ex Corporator for our area)
A key aspect that was borne in mind was to minimize digging of asphalt. Therefore, relevant members from SCMC, JLL and resident volunteers supported this initiative.
For alerts on events, please feel free to join the South City GAIL Gas Updates Whatsapp Group
Regular updates & to reduce whatsapp traffic, GAILGAS proceeds will be updated on this page.
| Sugruha GAIL Gas Coordination Volunteer Working Group | |
| Smaran Mudbidri | Convener & IT Communications |
| Pavithran Marayankandy | Technical Expert and Guidance |
| Amit Gupta | Strategy |
| SK Chatterjee | Technical Expert and Guidance |
| Nagendra | JLL PM |
| Karthik V | Sugruha Secretary |
| Harry | JLL Security in charge |
| Capt Shankar | Sugruha VP & Coordination |
| Shireesh Iyer | Infrastructure subject matter expert |
Link to this page: https://sugruha.in/index.php/2015-08-23-04-41-55/for-residents/221-documentation
Link to South City GAIL Gas Updates Whatsapp group: https://sugruha.in/index.php/2015-08-23-04-41-55/for-residents/221-documentation
If you wish to volunteer for this activity, kindly join Sugruha in our
efforts to smoothen this activity by writing to This email address is being protected from spambots. You need JavaScript enabled to view it.
Sugruha is a voluntary enabler of the GAIL Gasline project
between GAIL Gasl and SCMC
Status as of today 30/Jan/2026
External Pipeline Connecting SouthCity to mainline GAIL Network
GAIL Gas pipeline connectivity from mainline GAIL pipeline network to South City is complete
Gas is charged upto outside Gate 1
Underground pipe within South City
Some of the Underground to Building Links setup in 2018 are pretty distant and will require digging of asphalt, this is requested to be reconsidered and if GAIL has any alternatives. C cluster has 2 uptake points, one near the C Cluster to Clubhouse road, and another from Gate 1 to the GAIL gas uptake of C cluster near the entry podium. Also, similarly the inlet to the B3 Bock the work planned in 2018 involved digging from the B3 corner up to the heavy cable electrical to B3. A rerouting was requested by us and GAIL has completed the feasibility of the alternate path suggested and will start work shortly. The GAIL pipeline leading from the club house to the blocks A, B, D, which was blocked due to mud deposits due to not closing the pipe end pipes in 2018, certain leaks were detected during the testing phase. The process of identifying the exact location took 2 weeks. This has now been replaced by a new stretch of line.
All issues with the underground pipeline inside South City have been fixed, the pipes are filled with necesssary airpressure to monitor for leaks over 8 days. Any drop in pressure will be assessed during the safety audit planned on Monday
Pole Markers and Marking stones are ordered by GAIL Gas and should be in place by Wednesday.
C-Cluster feeding points require digging through 3 sewer lines feeding into the C-Cluster are being relocated as the initially identified points near the C-cluster podium and CA2 roadside are being re-routed to a lower-risk area near the clubhouse side of the building. The feasibility of rerouting and design decisions are under GAIL Gas review. Plan & Approval expected coming week
This plan is under approval by GAIL headoffice and approval is expected by Tuesday. The valve wall is being setup near the Club house side of the C3 block for all 3 blocks.as published on 25/Jan/26 below. The overall work here is expected to last till mid-Feb 2026.
Once the safety audit is complete GAS will be charged into the underground lines. After which the splicing of the feeder pipes will be made to the buildings as per GAIL protocol and procedure which should be quick.
Building pipeline (vertical):
Building pipeline verification and ensuring end-points are ready for connectivity is in progress. Once finalised, the same will be flushed and tested. B4, B2 have the regulator points installed (installed in 2018) behind a tree, which the GAIL Gas team is exploring means to connect the underground pipeline.
Work inside each apartment
This will resume, including meter fixing once the external pipeline activities listed above are complete. Expected from last week of December to February based on progress
Please note that PNG will require a different sized nozzle to be fixed which the GAIL team will provide for standard Hobs. Therefore if you want to refix the LPG cylinder you will need to replace the original nozzle. So to keep the LPG Cylinder or close the LPG is up to the individual. It is recommended as a guidline to return the LPG connection / surrender it once you receive GAIL Gas.
According to government regulations, a household cannot have both a PNG connection and an active LPG connection simultaneously.
Roadblock near C Cluster leading to Blocks A, B, D - Club house junction
The area here is a junction which needs to be opened for flushing. Safe passage being worked on by GAIL. JLL is looped in.
Volunteer group listed above and infrastructure experts (Residents Owners) in South City are actively contributing. Any resident willing to contribute kindly email the address given above.
Residents are requested to exercise and observe caution as the GAIL gas pits are being opened up. Especially 2 wheelers and senior citizens. We have requested GAIL Gas that the pits not required to be closed and cemented back.
Running Updates as informed by GAIL Gas:
- 30/Jan/2026:
Internal feeder pipelines under approval to prevent further digging and avoid risk points.
All issues with the underground pipeline inside South City have been fixed, the pipes are filled with necesssary airpressure to monitor for leaks over 8 days. Any drop in pressure will be assessed during the safety audit planned on Monday
Pole Markers and Marking stones are ordered by GAIL Gas and should be in place by Wednesday.
C-Cluster feeding points require digging through 3 sewer lines feeding into the C-Cluster are being relocated as the initially identified points near the C-cluster podium and CA2 roadside are being re-routed to a lower-risk area near the clubhouse side of the building. The feasibility of rerouting and design decisions are under GAIL Gas review. Plan & Approval expected coming week
This plan is under approval by GAIL headoffice and approval is expected by Tuesday. The valve wall is being setup near the Club house side of the C3 block for all 3 blocks.as published on 25/Jan/26 below. The overall work here is expected to last till mid-Feb 2026.
Once the safety audit is complete GAS will be charged into the underground lines. After which the splicing of the feeder pipes will be made to the buildings as per GAIL protocol and procedure which should be quick.
- 25/Jan/2026:
The part of the test activity of the pipeline laid in 2018, one the RCA is that the end caps were not capped back then. Resulted in a finding that the GAIL gas pipe leakage has been identified. The damaged pipe has been removed and replaced with a new pipe.

C-Cluster feeder pipe:
The feeder entry to C-Block, also being proposed to bring the 3 pipes at the C-Podiium and C2-Clubhouse-CA2 road to reduce risk of exposure

- 17/Jan/2026:
South city GAIL Gas Camp : 17 January 2026
Dear Residents
Gail gas camp confirmed for this Saturday 17 January 26 at 10am at New Club House Ground Floor Lobby
Objective of camp: The GAIL Gas marketing team officials are expected in the club house around 10am, to help with taking registrations to GAIL Gas and updates to Subscription due to flat ownership changes and payments related queries.
Progress updates and approximate plan is noted on the Sugruha page listed in the description of this page
Dear Sir/mam,
A couple of representatives from GAIL Gas Mktg team shall visit your premises for Gail Gas regulation camp on 17/01/2026, Saturday 10:00AM - 1:30pm
Apartment = L&t South city apartment
Required documents:
1. ONE ID PROOF = Aadhar or PAN card or DL or Passport or Voters id
2. ADDRESS PROOF of the FLAT = Sale deed(1st 5pages & schedule "C' page) or possession letter or electricity bill or BBMP tax paid receipt
Thanks & Regards
HSR MARKETING
GAIL Gas Limited
- 15/Jan/2026:
-
As per above update, GAIL team has closed the feasibility study on optimized routes provided and will start work on the same by 18/Jan/26. E
Proposed plan of action that was identified today
Sl No
Activity
Expected Start
Expected Completed
1
Setup for main line valve, civil work - behind Security cabin, this will be the main control point for entire South City complex. Isolate defective lines
18/Jan/2026
19/Jan/2026
2
Route Marker stones and Pole markers to Mark pipelines
20/Jan/2026
20/Jan/2026
3
Safety Audit, fixing any audit findings and reaudit
20/Jan/2026
25/Jan/2026
4
Gas will be be flowing through upto the point passed by the Audit team, expected upto clubhouse junction
27/Jan/2026
- NA-
5
Senior engineer visit to approve wew pipeline to replace the unuseable pipeline from Clubhouse junction ending at Block D and Block B2.
28/Jan/2026
3/Feb/2026
6
Splicing of pipeline for C Cluster
28/Jan/2026
31/Jan/2026
7
GAIL Maintenance team work on ready blocks
31/Jan/2026
15/Feb/2026
8
New pipeline approval expected as per Sl#5
-NA-
5/Feb/2026
9
Organize material to replace old pipeline, reopen pits, move machanical mole machine to South City
6/Feb/2026
12/Feb/2026
9
Pipeline laying using Mechanical mole machine
13/Feb/2026
19/Feb/2026
10
GAIL Maintenance team to work on ready blocks
21/Feb/2026
Onwards
- 27/Dec/2025:
As the current GAIL team identified the work done in 2018, a few areas need extensive work to hook up building to the main line, e.g some of the C blocks and the B Blocks, which may possibly require digging up the asphalt. A request has been raised with GAIL in working with JLL to kindly avoid this. The GAIL team is investigating and will provide an update shortly.

- 16/Dec/2025: GATE1 requires to be dug pipeline work
The areas marked in red on the photos below is being dug open to lay the GAIL GAS pipeline.
There will be partial closure of the gate 1 road on 17th Dec, full closure on 18th Dec. The plan is to have partial closure during restoration work (concreting and curing over 4 following days)
This currently has a concrete area as marked below. There will also be work being carried out near the junction of c2 road and the clubhouse road this week.

- 15/Dec/2025: Digging initiated by GAIL Gas, post review by the working group. This is being done by GAIL to flush and clean the pipeline from Gate 1 to B10 children's park


11/Dec/2025: GAIL Gas deploys electrical cable scanning tool deployed to ensure safe passage

HT Cable locator check in progress by GAIL. GAIL has marked the cable passing location and also marked the place for digging the earth
JLL is in the process of issuing a letter to BESCOM for their information and take their consent before start of work.
Continuous followup on a daily basis is in progress
For earlier updates kindly refer to this link
For mobile readers: Click read more for earlier Updates, FAQs and Application procedure
There are 4 categories of residents requiring GAIL Gas connection observedn:
1. Residents who have submitted the form and KYC details previously and have been assigned a BP & Application number as per the sheet shared
2. Apartments where there are ownership changes (owing to sale / hier / other scenarios) or any of the fields are incorrectly mentioned in the sheet, and have been assigned a BP & Application number:
Action to be taken as per message from GAIL Gas Limited:
---Quote message from GAIL--
KYC UPDATION: Please transfer the NAME From BUILDER to the OWNER
NAME :
BP No:
CONTACT No :
Alt Mob No (Optional):
EMAIL ID:
Alt Email Id (Optional):
ONE ID PROOF = Aadhar or PAN card or DL or Passport or Voters id
ADDRESS PROOF of the FLAT = Sale deed(1st 5pages & schedule "C' page) or possession letter or electricity bill or BBMP tax paid receipt
PLEASE SHARE ABOVE DETAILS & DOCUMENTS TO THIS EMAIL I'D: This email address is being protected from spambots. You need JavaScript enabled to view it.
Thanks and regards
GAIL Gas Limited
---Unquote---
Please fill out this google form once above is done
3. Fresh Applications (Resident Owners, where your apartment does not figure in the sheet)
GAIL Online Registration :
REGISTARTION PROCEDURE
https://youtu.be/5faIlx5RX9I?si=iwugi9k0lUPttmFP
REGISTARTION LINK
https://customer.gailgaspng.com/Home/CustomerRegistration_BeforeLogin
Physical Form Submission:
a. Fill up the GAIL Gas Application http://sugruha.in/images/com_adsmanager/contents/uploaded/GAIL-Application.pdf
b. Attach :
- ONE ID PROOF Xerox Copy = Aadhar or PAN card or DL or Passport or Voters id
- ADDRESS PROOF Xerox Copy of the FLAT = Sale deed(1st 5 pages & schedule "C' page) or possession letter or electricity bill or BBMP tax paid receipt
c. Submit to GAIL Gas Camp at South City
Please fill out this google form once done. (this is only for reference purposes, and would serve as a quick recknor in case of any missing info, this is purely voluntary and left to residents to fill in)
You could take a print of this form, fill it up and hand it over to Sugruha office (1st Floor, Old Club House, South City) or submit the form at the GAIL Office In HSR
4. There are a few owners, who have registered and have a BP No and Application number as per this PDF (complicated to read - but its a PDF and not easy to modify)
This has been raised with GAIL officials and they are looking into it. An update will be provided. Kindly fill the form mentioned above and choose "Issue - BP Number allocated, but not in sheet", GAIL has assured that they will look into this matter
Please fill out this google form. (this is only for reference purposes, and would serve as a quick recknor in case of any missing info, this is purely voluntary and left to residents to fill in)
- Cheques Favoring of “GAIL GAS LIMITED", will be payable at time closer to the connection being given.
- There will be a notice / updaate in the whatsapp group about the same NO payment required during these camps unless a notification is issued
- Residents are encouraged to review their details on the sheet, or feel free to raise it with GAIL Gas on their visit to South City. In the event you have received clarification, kindly submit the clarification in the form to help our community.
- Please note that any and all payments should only be on a/c payee cheque issued in favour of "GAIL Gas Limited". They will also provide an online payment option.
- Interested residents are requested to apply without delay
Frequently Asked Questions (Summarising sessions so far in South City):
The link to the FAQ on the GAIL Gas website: https://gailgas.com/faq
Please do note the warning provided by GAIL Gas.
Please find the FAQ listed below based on queries raised and responded to on the session held on 27/July/2025 by GAIL
|
SlNo |
Query/Suggestion | Response |
Response from Sugruha/ GAIL Gas |
| 1 | Payment details |
Residents who registerd applications pre-2020
Assigned BP Number starting 4000*** The then plan was No-Flexi Standard. This includes first 90 Day supply included The initial SD Amount to be paid: Rs 5500. This will be payable to GAIL Gas Incase you have the bank statement that shows payment has been made to GAIL (approx Feb 2018 to Feb 2020), any payments received by GAIL will be accounted for.
The 90 day supply starts when the meter moves from 0000 reading. 1. Those who registered before 2020, they opted the No-Flexi standard, they have to pay the security deposit after the gas supply charged in your apartment, now the security deposit is 4500/- Upfront payment at the time of gas being connected .
|
GAIL GAS |
|
Residents who registered applications after 2020 and New Applicants:
The initial Security Deposit amount to be paid is Rs 4500. There is no 90 day promo scheme now
|
|||
|
GAIL GAS | ||
| 2 | For those whose KYC is provided and BP number is listed and there are no errors / changes in the information on this sheet, is Re-KYC required ? | Please email This email address is being protected from spambots. You need JavaScript enabled to view it. | GAIL GAS |
| 3 |
GAIL Pipeline has to be visible and will be GAIL pipe installed.
|
GAIL Project team will review at the time of installation | GAIL GAS |
| 3 | Can drop box be provided for people to drop the KYC documents mentioning BP Number or do they need to provide the form ? - Can we print out the soft copy and they submit the form in a drop box? | Each application form has a unique application number. However today(30/Jun/2025), GAIL has accepted copies of the application form Print out the application form, fill it, attach necessary documents and submit it at the Sugruha office desk or submit the form at the GAIL Office In HSR |
GAIL GAS |
| 4 | When will GAS supply be made available to our homes | Expected timeline is 2 months from 27Jun2025 | GAIL GAS |
| 5 | Can we fill the forms online |
**During the 30th Jun 2025 Camp setup by GAIL they clarified that GAIL Gas suggests providing physical forms to their officials as verification of documents can be completed faster
Update on 26/Jul/2025: GAIL has fixed online form submission and residents can apply online as well
REGISTARTION PROCEDURE
|
GAIL GAS |
| 6 | GAIL technical team will inspect the gas hob and at the max there will be nozzle change which will be done by the Gail technical team. At no cost. | Response from GAIL Gas: "Yes that nozzle/ jet(under the knob of the hob) our team will do free of cost up to 2 burners." | GAIL GAS |
| 7 |
Out of town scenario What if the owner is abroad or out of city? |
The connections in south city are being progressed on war footing. It would help you, if you could organise a your reliable contact to be present.
Alternatively you could book a installation slot using this link
|
GAIL GAS |
| 8 | If the resident has registered and is no more ( passed away), can the connection be transferred to other family members by resubmitting the Ekyc document? | Yes using the same procedure as noted above under category 2 please submit KYC to GAIL. | GAIL GAS |
| 9. | If the previous owner has paid, can the new owner transfer the old connection? | Incase the cheque is encashed by GAIL, the same would be adjusted against the bill | GAIL Gas |
| 10. | The pipe line was taken into kitchen before but needs realignment. Will Gail take requests for the same during ekyc or cheque collection or what is the process. | Kindly discuss & request GAIL project team when they come to provide the connection | GAIL GAS |
| 11. | The apartments has tenants living in it, what is the procedure to apply? |
It is an agreement between the tenant and the Owner. As per the form, Tenant fills in the top portion of the form, choosing "Rent" The Owner needs to fill in the NOC |
GAIL GAS |
| 12. |
How long the registration will be open. |
earlier the better, given that the current effort is being performed at a war footing. You could take print of the form and submit the set to Sugruha office desk or submit the form at the GAIL Office In HSR | GAIL GAS |
| 13. | Certain blocks do not have the external pipeline completed. Is there an immediate plan to do pipe fittings in such blocks Should members from these blocks be applying as this point as well? |
GAIL Gas Project team has started the work on 25/Jul/2025 for A-Blocks All other blocks are done.
External underground pipe work is in progress |
GAIL GAS |
| 14. | Is the form to be filled in available on line or physical forms are available at Sugruha office? |
The application form for fresh applications is provided at the top of this page |
GAIL GAS |
| 15. | Yes, my email mentioned wrong. IT SHOULD BE : ...... | Kindly follow steps under category 2 above. We cannot change the email id. This needs to be taken up with GAIL | GAIL GAS |
| 16. |
I am travelling and will be back missing the camp. Kindly let me know how to register and make payment. For owners living outside and how to go about it |
Only in case of Category 3 will you need to wait for the next camp. In case of extended travel, or submit the form at the GAIL Office In HSR on your return In case you fall under Category 1, 2 or 4 you could take actions as listed under each category As of now no payment is required. GAIL will contact you closer to the action connection date. |
GAIL GAS |
| 17. | Meter has been installed but not updated in the sheet |
GAIL Gas has been requested for an updated sheet. They have mentioned they will provide it before this weekend. Kindly check on Friday if you see the meter number. If not you could follow steps under category 2 and mention the meter number (generally starts with 194xxxxx) in your email to GAIL gas and that it was missing from the list. You would not need to attach the KYC documents if this it the only issue |
GAIL GAS |
| 18. | If already registered and connection done but owner changed what needs to be done. | follow steps under category 2 | GAIL GAS |
| 19. |
People registered (BP Number issued) yet to get pipe connection done. What needs to be done for them. |
GAIL Gas Project team will visit and rectify | GAIL GAS |
| 20 |
People registered but not in the list |
Please wait for refreshed list, which we expect from GAIL towards 5/Jul, which we will upload to Sugruha.in as soon as we get it | GAIL GAS |
| 21 |
Is the nozzle change as per latest norms |
Yes, the change is being done as per latest govt regulations. The GAIL Gas team will visit, inspect the stove/hob and confirm if the nozzles can be replaced. If the hob/stove is very old (>15 year old) then this may require the hob to be replaced |
GAIL GAS |
| 22 |
Application given, slip issued by GAIL but not appearing in BP number list |
This will be checked by GAIL | GAIL |
The project was initially launched by Pavithran working with information from his contacts that GAIL has launched the service in 2018. However after a few electrical issues the work was stopped in 2019, Covid being another dampner to the initiative.
We thank Ananth sir for organising the sheet and sharing the same with the community
There are a few flats which are not listed accurately in the list, we request owners to kindly review their details in the sheet provided. Incase of any discrepancy, please fill out the form listed above. https://forms.gle/rmVyHNca8AXDG9FG6
Please note that this is being done on best efforts basis, we are only enablers in the process. The ownership of transaction for your apartment with GAIL is under your respnsibility and accountability.
Appendix A: JMR Form - please store for long term reference (in your email / safe storage)
Notices issued by SCMC/JLL:
02/Aug/2025:
Photos of work in progress:
13/Aug/2024: GAIL Gas meters being installed in A1 Block
04/Aug/2025: 2PM: Riser pipe work started in A Blocks (will be working without break to deliver asap)
26/Jul/2025: Gail gas pipeline T-connection and riser work is currently in progress at the site for A Block GAIL Gas subscribers
Background:
Way back in 2018, Pavithran (Sugruha board member) had received information from his friend in MECON who was a consultant for GAIL Gas that GAIL is supplying piped natural gas to apartment complexes. This project was initiated with full force, and homes were fitted with meters etc. However, due to technical issues and COVID hitting us, this progress was halted.
Page Created & Updated by : Smaran Mudbidri, Convener for GAIL Coordination, SUGRUHA | Created on 18/Jun/2025